Terms of Service

Effective date: 14 September 2026

Please read these Terms carefully before using our shop or placing an order. This document is a template and does not constitute legal advice — we recommend having it reviewed by a qualified legal professional to ensure it meets your specific business needs.

1. Acceptance of Terms

By accessing or purchasing from this marketplace ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our website or place any orders. These Terms apply to all visitors, customers, and users of our services.

2. Compliance with Laws

You acknowledge that our shop operates in full compliance with all applicable Irish and European Union laws and regulations, including but not limited to age-restricted sales legislation, consumer protection law, data protection (GDPR), and product safety standards. You agree to comply with all such laws when using our services. We cooperate fully with all law enforcement and regulatory authorities.

3. Age Verification

You must be 21 years of age or older to purchase vapes and other age-restricted products. By placing an order for such items, you confirm that you meet the legal age requirement. We reserve the right to verify your age and identity at the point of collection. Providing false age information is a breach of these Terms and may constitute a criminal offence.

4. Pricing, Fees & Charges

All prices displayed on our marketplace are in euros (€) and include applicable taxes where required by law. We reserve the right to change prices at any time without prior notice, and the price charged will be the price in effect at the time your order is confirmed. A platform service fee and/or delivery fee may be added to your order total where applicable. Promotional discounts, loyalty rewards, and referral credits have no cash value, are non-transferable, and may be withdrawn or modified at our discretion. We reserve the right to limit quantities and to refuse to honour any pricing error or promotion abuse.

5. No Legal Action Against the Shop

To the fullest extent permitted by law, you agree that by purchasing from our shop you will not initiate, join, or support any legal proceedings, court action, or claim against us, our owners, employees, or partners arising from your use of our services or products — except where such exclusion is prohibited by mandatory consumer protection law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded under Irish or EU law.

6. Limitation of Liability

Our services and products are provided on an "as is" basis. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, loss of profit, loss of revenue, or loss of anticipated savings arising from your use of our shop or any product purchased through it. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

7. Product Information & Availability

We make every effort to display product information accurately, including pricing, descriptions, and stock levels. However, we do not warrant that product information is always complete, current, or error-free. We reserve the right to correct errors and to refuse or cancel orders at our discretion, in which case any payment already made will be refunded in full.

8. Order Acceptance & Cancellation

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, in whole or in part, at our sole discretion — including orders suspected of fraud, promotional abuse, or breach of these Terms. Where an order is cancelled by us, any payment taken will be refunded in full. You may cancel an order before it has been prepared or dispatched; once an age-restricted product has been collected or unsealed, cancellation rights may not apply.

9. Payments & Refunds

All payments are processed securely through our payment provider. Refunds are handled in accordance with our refund policy and applicable consumer law. For age-restricted products, statutory cancellation rights may not apply once the product has been collected or unsealed. Refunds, where due, will be issued to the original payment method.

10. Data Protection

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law. Your information is used solely for order processing, delivery, and improving our services.

11. Changes to These Terms

We may update these Terms from time to time. The most current version will always be posted on this page with the effective date shown below. Continued use of our services after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of Ireland. Any dispute shall be subject to the exclusive jurisdiction of the Irish courts, except where mandatory consumer protection law provides otherwise.

By using our shop, you confirm that you have read, understood, and agreed to these Terms.